FAQ
Catch fake driver’s licenses, stolen or synthetic identities and edited pay stubs before you finance or hand over the keys. From your salesperson’s phone, in two minutes, with the PDF that proves your diligence.
Someone else’s real license, or a copy with another photo. The loan is booked in the victim’s name and the car disappears.
A made-up name on a real SSN, a credit history built over months and documents made to match. It passes the credit pull; it does not pass a check of the document and the face.
Income inflated to make the payment fit. Flawless on screen, detectable in the forensic analysis of the file and in the numbers against each other.
A person with good credit signs for someone else who keeps the car. The live face and the time-stamped record show who was really at the dealership.
Licenses from every US state and territory: the PDF417 barcode, the state’s format, the dates and the photo.
The customer does ValiD on their own phone: face match and liveness. A photo of a screen or a printout does not pass.
Pay stubs and bank statements against the issuer’s genuine format, and whether the pay covers the monthly payment.
The customer against OFAC’s SDN list and other sanctions and PEP lists, on every check.
Fraudsters repeat. Validento recognizes a document already presented on another case, under another name.
In back-office mode the salesperson sees a neutral screen; the manager sees the outcome and decides. The customer never sees that something failed.
A dealer that arranges financing is a "creditor" and needs a written program to spot the red flags of identity theft. Counter documents every check.
Your customers’ data must be protected. Counter keeps document photos encrypted on the case and does not store ValiD images.
Selling to or financing a person on the SDN list is prohibited. Screening is part of every check.
More than $10,000 in cash, in one sale or related sales: Form 8300 within 15 days. Counter fills it in for you.
An indicative summary (October 2026). Not legal or tax advice.
A free ten-minute video demo: a sale, a photo, a QR and the outcome. No commitment.
No, it complements it. The credit pull tells you who the person is on paper; Counter checks that the document, the face and the income in front of you are genuine.
No. They scan a QR with their phone and do ValiD in the browser, in about a minute.
Yes. The salesperson emails the ValiD link and the customer does it from home; the outcome lands in the dashboard.
Counter works with nothing to integrate. For dealer groups there is an API, webhooks and Zapier, and a custom integration under Enterprise.
No. Counter does not pull credit.